Forty-plus live customer interviews.
Our in-house research team runs forty to sixty minute interviews with customers you have already closed, customers you have lost, and one or two you have never spoken to. We are listening for the words they reach for, the objections they actually voice, and the language your category has made them allergic to. The interviews are recorded, transcribed, and coded for narrative patterns before a single line of positioning is written.
- 40+ Coded Interview Transcripts
- Voice-of-Customer Pattern Memo
- Objection & Trigger Map